Oriste AI
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Private pilot · dental clinics in Cyprus

WhatsApp reception that keeps your dental schedule moving.

It sends reminders, processes clear confirmations and cancellations, and drafts or answers routine questions from your clinic's knowledge base — in Greek, English and Russian.

Request pilot access or book a demo →

Designed to work alongside Google Calendar · EU hosting · encrypted sensitive fields · enforced retention controls

Pilot onboarding is assisted and subject to Meta WhatsApp approval and production-readiness checks.

AS
Aura Studio, Limassol
via WhatsApp
Hi Maria! Reminder: your appointment is tomorrow at 14:00. Reply YES to confirm. 🙂
Ναι, θα έρθω 🙂
Τέλεια, σας περιμένουμε αύριο στις 14:00! ✅
А парковка есть рядом?
Да, бесплатная парковка прямо у входа 🚗

It answers each client in their own language — Greek, English or Russian, detected automatically.

Every appointment starts as a message.

Patients increasingly write on WhatsApp. Someone still has to track confirmations, answer routine questions, and notice cancellations. Oriste AI automates the repeatable parts while keeping uncertain or sensitive conversations visible to your team.

What changes from day one

Fewer manual follow-ups

Scheduled reminders and deterministic confirmation handling reduce repetitive WhatsApp work.

A clearer daily picture

Confirmed, cancelled and at-risk appointments stay visible in one operational view.

Humans keep the edge cases

Ambiguous, urgent or ungrounded messages remain in the inbox for staff review.

What your AI receptionist handles

The routine, end to end — done before it reaches your team.

💬

Reminders

Sends 24-hour appointment reminders in the client's language, from your business number.

✅

Confirm & cancel

Clear replies update the appointment; reschedule requests and ambiguous messages stay with your team.

🤖

Grounded answers

Routine questions use your active knowledge base; unsupported answers are withheld for review.

🎙️

Voice-note pipeline

Voice transcription is available when the approved EU endpoint is configured for the pilot.

📅

Routes booking requests

Known clients can describe what they need; Mode A hands the request to staff so the source PMS remains in charge of time.

🔄

Ranks cancellation matches

When a slot opens, staff sees explainable waitlist candidates and chooses whether to send one offer.

📊

Explains attendance history

After enough recorded visits, a clear history signal helps staff decide when to confirm personally. New clients stay Unknown.

✋

Hands over when unsure

Anything sensitive or unusual goes to a human — with the full conversation attached.

How it works

Connect once. The receptionist handles the conversation from there.

1

Connect your calendar

Link Google Calendar during assisted onboarding. The product augments your current workflow rather than replacing your PMS.

2

Automate the routine

Reminders go out, clear replies are processed, and grounded questions can be answered in the patient's language.

3

You keep the controls

Confirmations land on the schedule, risky bookings get flagged, and anything it shouldn't handle comes straight to you.

Run it however you like.

A full dashboard when you want the forms and controls — a built-in assistant when you'd rather just say it.

Your dashboard

Forms, lists and full control.

Oriste AI is a web app your team logs into. Conversations on the connected WhatsApp number, client records, the imported schedule and automation controls stay visible to the staff role that owns them.

  • 📅 Calendar & confirmations The full schedule, with confirmations and no-show risk updating live.
  • 👥 Clients Every client — their history, language and notes — in one place.
  • ✍️ Knowledge base & templates Add the answers the AI gives clients, edit reminder templates, and set what it handles vs. hands over.
  • 🔌 Connections & team Link Google Calendar and WhatsApp, and invite staff within your plan limits.
oriste.ai
Today
12 appointments
09:00 Maria K.
Confirmed
10:30 John D.
Pending
13:30 Elena P.
Confirmed
16:00 Andreas L.
At-risk
The in-app assistant

Or skip the forms — just say it.

An AI assistant lives inside the dashboard. Use plain language to look up clients, check the day and prepare supported actions. In Mode A, appointment time still changes in DentalWin/Google; the assistant does not create a competing schedule.

  • 🗓️ Source-aware help — “Show Maria’s next appointment” — the assistant finds the client and current imported booking.
  • 🔎 Ask about your day — “Who hasn’t confirmed for tomorrow?” — instant answers, pulled live from your own data.
  • ✋ Confirm supported actions — Status actions use a confirmation card; Mode A time changes are handed back to the source calendar.

The assistant is included in every plan · schedule authority depends on the connected calendar mode

Assistant
in your dashboard
Show Maria’s next appointment
Appointment found
Client: Maria K.
When: tomorrow 10:00 (30 min)
Specialist: Dr Andrea
Who hasn’t confirmed for tomorrow?
3 unconfirmed tomorrow: Maria 10:00, John 13:30, Elena 16:00. Want me to resend reminders?

It works on its own — by your rules.

The autonomy is real, and so are the guardrails. Traffic on the connected WhatsApp number stays visible to the responsible staff role.

📖

Grounded auto-replies

Only knowledge-base-grounded question replies are eligible for auto-send; ambiguous drafts require staff review.

👀

Source-aware schedule

Mode A keeps time changes in DentalWin/Google; supported Oriste actions are explicit and auditable.

🚧

No stranger bookings

Unknown numbers and booking requests that cannot be safely linked always reach your team; no time is reserved.

🔒

Privacy controls

EU hosting, encrypted sensitive fields, deletion workflows and automated retention are built into the technical design.

Frequently asked

What if the AI is unsure? +

Knowledge-base-grounded question replies may be auto-sent only when the clinic enables that control. Ambiguous, urgent or unsupported messages remain for staff review. Schedule changes proposed by the staff assistant require confirmation.

Can clients book straight from the chat? +

In the Mode A pilot, booking requests are handed to staff and time is entered in DentalWin/Google, the source of truth. Unknown contacts never reserve time. Standalone scheduling modes are a separate authority contract.

Doesn't my booking system already send reminders? +

Some do. The pilot focuses on two-way WhatsApp handling: receiving replies, processing deterministic confirmations and cancellations, and surfacing everything else to your team.

Do we have to replace our current software? +

No. The product is designed to augment the clinic's existing PMS, with Google Calendar as the current live integration path.

How does the AI know about my business? +

You fill a short knowledge base in your dashboard — your hours, prices, services and common questions, in any of the three languages. The AI answers clients only from what you've added, and hands over anything it doesn't know to your team.

Can staff use the app by chat? +

Yes. The in-app assistant can look up clients and appointments and prepare supported actions. In Mode A it never moves or creates time outside DentalWin/Google; status actions remain explicit and confirmation-gated.

Which languages are supported? +

Greek, English and Russian, out of the box. The language is detected per client — no configuration.

Where is patient data stored? +

The production design uses EU hosting, encrypted sensitive fields, limited retention windows and auditable deletion workflows. Legal documents and controller-side procedures must also be completed before general availability.

Give your front desk its day back.

We are accepting a small number of dental clinics into an assisted pilot. Connection timing depends on Meta approval and clinic setup.

Request pilot access or book a demo